Abstract

We went on Tuesday night for a special birthday, it was quiet(it was a Tuesday) but the staff were friendly and efficient. The only thing I can say about the food was that it was fantastic, I would highly recommend dinning here, it was expensive but definitely worth it, it was even worth the 3 hour drive from Wigan
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paul sanderson
Overall rating
Food 9 | Service 9 | Atmosphere 9 | Value for money 9
Sunday, September 13, 2009

I think we made the mistake of saying we didn't have a show booked (in the festival). We had booked a table for nine o'clock. It took ten minutes for them to ask if we wanted a drink and a further five to serve them. We were ignored for the next hour and then shown to our table. An hour later we got our main courses. The food? It was OK, it could have been because we were past the hunger stage. My wife was unimpressed - the vegetarian menu was off and what was eventually presented looked good but she reckoned was 100 calories and five mouthfuls. I gave them the opportunity to comment via the website but they declined. Won't be back there - they didn't listen to Gordon Ramsay so I guess they won't listen to me.
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Alastair Gill - View all reviews by this user
Overall rating
Food 4 | Service 0 | Atmosphere 5 | Value for money 1
Friday, September 04, 2009

Although my wife and I were sitting in an empty the restaurant our service was extremely slow and unattentive.Our drinks orders were wrong and the food was undercooked and poorly presented.We almost felt as though we were interrupting the staff's leisure time as they did not bother to ask if our meal was ok. We had to search for the server to order a replacement and nothing in the way of complimentary coffee , dessert or a discount was offered for the overall disappointing experience. A birthday celebration was ruined by poorly run restaurant. There was no manager on the premises to speak with and when I enquired just got a shrug . Businesses must remember that customers read reviews and those empty seats will remain that way until major changes in attitude, service and food quality are made.
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Daniel
Overall rating
Food 0 | Service 0 | Atmosphere 0 | Value for money 0
Monday, June 22, 2009